Buyer Terms and RFQ Rules
Rules for buyers creating RFQs, evaluating bids and purchasing through Marketplace.
Buyer Terms and RFQ Rules
Last updated
1. Buyer authority and diligence
A buyer must act through an authorised organisation account and have authority to create RFQs, share sourcing materials, accept bids and place orders. The buyer is responsible for accurate organisation, tax, billing and delivery information and all internal approvals.
FabSetu is a workflow and discovery platform unless an order says otherwise. Buyers must assess whether sellers, products, facilities, certifications and proposed terms meet their commercial, technical and legal requirements.
2. RFQ content and confidentiality
An RFQ must describe a genuine requirement and provide reasonably complete specifications, quantity, delivery region, deadline, evaluation criteria and mandatory standards. Do not create misleading, duplicate or speculative RFQs intended only to harvest prices or confidential supplier information.
Public RFQ pages are summary-only. BOMs, drawings, attachments, target pricing, buyer contacts, private questions and bids must remain in protected workflows. Use an NDA or another suitable agreement before disclosing confidential material and disclose only content you have the right to share.
3. Fair bidding and awards
Communicate material changes through the RFQ workflow and give invited sellers a fair opportunity to respond. Do not coordinate bids, solicit sham quotations, share one seller's confidential bid with another or manipulate ranking and reviews.
A bid is a seller's offer, not the buyer's acceptance. Unless the RFQ states a binding process, the buyer may accept, reject or seek clarification but must not misrepresent an award or unlawfully exploit bid content.
4. Orders, payment and receipt
An order becomes binding as stated in the accepted bid, purchase order or seller acceptance. Verify specifications, total price, taxes, shipping, payment milestones, cancellation rights, inspection and warranties before acceptance, and pay undisputed amounts when due.
Provide a complete delivery address and authorised recipient. Inspect deliveries within the agreed period and preserve packaging, photographs and test evidence for damage, shortage or non-conformity claims. Do not misuse chargebacks or payment disputes.
5. Buyer conduct and enforcement
Do not harass or unlawfully discriminate against sellers, request prohibited goods, demand off-platform payments to evade agreed fees, misuse seller data or pressure a seller to falsify compliance, origin, invoice or delivery information.
FabSetu may pause an RFQ or order, request verification, preserve records or restrict access when fraud, safety or legal concerns arise. Repeated cancellation, non-payment or abusive sourcing may result in suspension.